Welcome to Autosay we. These Terms & Conditions govern your access to and use of our website, AI voice services, call automation systems, software, and any related offerings.
By using our Services, you agree to these Terms. If you do not agree, do not use our Services.

1. Use of Services

Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement.

Business Use

Our Voice AI and call automation systems are designed for commercial use. By using our Services, you confirm you have the authority to do so on behalf of your business.

Acceptable Use

You agree not to:

• Use the Services for unlawful, harmful, deceptive, or abusive purposes

• Violate privacy, recording, or telecommunication laws

• Reverse-engineer, modify, or disrupt the Services

• Use the Services to solicit sensitive information (e.g., financial info, passwords) unless explicitly permitted

We may suspend or terminate access for violations.

2. Voice AI & Call Recording

Automated Interactions

Our platform may place or receive calls, record audio, analyze speech, and generate AI-driven responses on your or your business’s behalf.

Recording Consent

You are responsible for:

• Ensuring compliance with local and federal call recording laws

• Notifying customers where recording is required

• Configuring your call flows to include necessary legal disclosures

We assume no liability for failure to comply with applicable telecommunication laws.

Accuracy & Limitations

While we strive for high-quality AI performance, we do not guarantee:

• Perfect recognition of speech

• Error-free responses

• 100% uptime or uninterrupted service

AI outputs should be monitored for accuracy and appropriateness.

3. Account Registration

When you create an account, you agree to:

• Provide accurate information

• Maintain confidentiality of your login credentials

• Notify us immediately of unauthorized access

You are responsible for all activities conducted under your account.

4. Payments & Billing

Subscription Fees

Use of our Services may require subscription or usage-based fees. Prices and billing cycles are described at checkout or in your service agreement.

Payment Authorization

By providing a payment method, you authorize us or our payment processors to charge:

• Subscription fees

• Usage fees (e.g., call minutes, API credits)

• Applicable taxes

Refunds

Refunds are provided only in accordance with our refund policy or as required by law.

5. Intellectual Property

All software, AI models, branding, interfaces, and content included in our Services are owned or licensed by us.

You agree not to:

• Copy, reproduce, or create derivative works

• Sell, distribute, or sublicense our technology

• Use our assets outside the permitted scope

You retain ownership of data and business information you provide to the platform.

6. Data & Privacy

Use of our Services is also governed by our Privacy Policy, which describes how we collect and process data, including call recordings and AI output.

You agree that we may:

• Collect and process call audio and transcripts

• Train, improve, and maintain AI systems using anonymized data when permitted

• Store metadata for analytics, performance, and security

7. Service Availability

We aim for reliable performance but do not guarantee:

• Continuous, error-free operation

• Freedom from interruptions, delays, or outages

We may modify, update, or discontinue parts of the Service without prior notice.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages

• Loss of business, revenue, or data

• Errors in AI-generated responses or call handling

• Violations of call-recording or telecommunications laws by your business

Our total liability shall not exceed the fees paid in the last 12 months.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Services

• Violations of these Terms

• Noncompliance with call-recording or telecommunication regulations

• Misuse of AI outputs or integrations

10. Termination

We may suspend or terminate your account if:

• You violate these Terms

• Payment fails or remains unpaid

• Your usage poses risk or legal exposure

You may also cancel your account at any time.

Termination does not relieve you of outstanding payment obligations.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to conflict-of-law provisions.

12. Changes to These Terms

We may update or modify these Terms at any time. Updated versions will be posted with a new “Last Updated” date.
Continued use of the Services indicates acceptance of the revised Terms.